User Profile
Defines the users who will be employing the solution. Characterizes their experience, work patterns and special needs that the solution should accommodate.
Risk & Impact:
Inadequate specification in this task can lead to a solution which does not work well within the user environment, has steep learning curves, requires retraining, or will not be accepted.
Upstream Tasks:
Downstream Tasks:
Questions Asked:
1.Does the application need to support users with special needs?
2.Does the user require a user interface that provides high throughput or a user interface that provides more “hand-holding?” 
3.What are the users work patterns that should be reflected in the solution?
User Profile Document – A brief narrative document listing any specific properties the solution must exhibit in order to accommodate users’ needs and work patterns.