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Description:
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Defines the users who will
be employing the solution. Characterizes their experience, work patterns
and special needs that the solution should accommodate.
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Risk & Impact:
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Inadequate specification
in this task can lead to a solution which does not work well within the
user environment, has steep learning curves, requires retraining, or will
not be accepted.
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Inputs:
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Upstream Tasks:
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Downstream Tasks:
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Questions Asked:
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1.Does
the application need to support users with special needs?
2.Does
the user require a user interface that provides high throughput or a user
interface that provides more “hand-holding?”
3.What
are the users work patterns that should be reflected in the solution?
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Deliverables:
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User Profile Document
– A brief narrative document listing any specific properties the solution
must exhibit in order to accommodate users’ needs and work patterns.
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